Search Results:
Search Results:
Search Results:
Product Filters
American Express payments will incur a Fee of 1.75% to cover the costs associated with this card.
Should you pay with Visa Card or Mastercard credit card for your 1st Order, we MAY need to complete a Credit Card (unseen) fraud Check. This could involve you sending a copy of a Drivers licence with your name and shipping address matching your order. To avoid this check and possible delay please pay Direct Debit or Paypal.
Ebay and or Paypal purchase cancellations - Should you request a refund due to change of mind - Sparky Direct will refund the total amount less the initial Paypal transaction Fee, Paypal have changed their policy and do not refund the initial Paypal merchant fee back to the seller - So this cost must now be incurred by the buyer. Refund = Total Price less initial Merchant Fee (Varies on product).
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sparky Direct’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Sparky Direct’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 61095149189. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Sparky Direct Pty Ltd operates the website www.sparkydirect.com.au.
This Privacy Policy explains how Sparky Direct collects, uses, discloses, stores and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website or purchasing from Sparky Direct, you agree to the terms of this Privacy Policy.
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
We may collect personal information that is reasonably necessary for our business activities as an electrical wholesaler and e-commerce retailer.
This may include:
We do not store full credit card details. Payments are processed securely through third-party payment providers.
We collect personal information when you:
When you visit www.sparkydirect.com.au, certain information may be collected automatically through cookies and similar tracking technologies, including:
This information helps us analyse website performance and improve the user experience.
We may use your personal information to:
We only collect and use personal information where it is reasonably necessary for our business functions or permitted by law.
A cookie is a small text file placed on your device when you visit a website. Cookies enable websites to recognise your browser and store certain information about your visit.
Cookies do not give us access to your computer or any information other than data shared by your browser.
We use cookies to:
Cookies used on www.sparkydirect.com.au include, but are not limited to:
These services may place their own cookies and collect data in accordance with their respective privacy policies.
We use traffic log cookies to identify which pages are being used. This helps us analyse webpage traffic and improve our website to better meet customer needs. Information collected for analytics purposes is generally aggregated and de-identified where possible.
Most web browsers automatically accept cookies. You can modify your browser settings to decline cookies if you prefer.
For example, in Google Chrome, you can
Please note that disabling cookies may affect website functionality and limit certain features, including checkout processes.
We may disclose your personal information to:
Some of these providers may be located outside Australia.
Sparky Direct takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures may include:
While we take reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.
We retain personal information for as long as necessary to:
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address.
We will promptly correct any information found to be incorrect.
We may send email or SMS communications to the contact details you provide when placing an order, subscribing to our newsletter, or interacting with our services. These communications may include order confirmations, dispatch notifications, delivery updates, service notifications, customer experience messages, such as feedback or review requests, and marketing communications to which you have subscribed or where consent is reasonably inferred in accordance with the Spam Act 2003 (Cth).
All commercial electronic messages will clearly identify Sparky Direct as the sender and include a functional unsubscribe facility. You may opt out of marketing communications at any time by using the unsubscribe link provided in the message or by contacting us directly. Opting out of marketing communications will not prevent us from sending communications necessary to complete or manage your order.
If you provide contact details that do not belong to you, you confirm that you are authorised to provide those details for the purpose of receiving communications relating to the order or subscription.
We may use third-party service providers, including Klaviyo, Neto and Bazaarvoice to manage and deliver email and SMS communications on our behalf. These providers may process your contact information for the purpose of sending communications in accordance with this Privacy Policy and applicable privacy laws.
Subscriptions to marketing communications may occur at checkout, during account registration, via newsletter signup forms, through promotions, or in other interactions with our services where consent is provided or reasonably inferred.
Our website uses cookies and similar technologies to track items added to your shopping cart, including when checkout is not completed. This information may be used to determine whether to send cart reminder messages via SMS or email, where you have opted in to receive such communications.
We do not share, sell or exchange any customer contact information with other companies, excluding shipping carriers who use this information to deliver orders.
Our website may contain links to third-party websites. Sparky Direct is not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing personal information.
If we experience an eligible data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner where required.
We may update this Privacy Policy from time to time.
If you have questions about this Privacy Policy or wish to lodge a privacy complaint, please contact:
Sparky Direct Pty Ltd
Website: www.sparkydirect.com.au
Chat: Support Chat
Email: support@sparkydirect.com.au
Address: 15 Alta Rd, Caboolture, QLD 4510