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        Shipping and Handling

        Overview


        On checkout - You choose the FLAT RATE delivery service that suits you. Starting from a low $11.95, incl. GST is automatically added at the end of the check-out process

        1. Standard Rate: $11.95
        2. Priority Service - Jump the Queue: $14.95
        3. Express Service - Order must fit into 5KG Satchel bag: $29.70
        4. Pick Up: Free

        Additional surcharges may apply when choosing an individual product, this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro areas of VIC, SA, QLD, ACT, NSW - These areas are dictated by the freight companies standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop down box. We will contact you on receipt of your order, should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as required the order will be refunded in total.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second attempt at delivery will be at the cost of the customer.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $11.95 INC GST for their complete order

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second attempt at delivery will be at the cost of the customer.

        No In-Store Ordering


        Please note, all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. Once your order is ready for dispatch we will contact you - this will save you waiting around.

        Delivery Times


        Urgent Requirements Should Be Highlighted.

        Freight is out of our control once it leaves our warehouse

        Approximate delivery times once dispatch are:

        Brisbane overnight
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-3 working days
        Adelaide Metro 1-4 working days
        Tasmania 7-14 working days
        Perth 7-14 working days
        Darwin 7-14 working days

        Non Metro and remote locations 7-14 working days.

        Delivery Partners


        fastway couriers Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 3621 reviews.

        A reviewer

        5 Star Google Merchant Review on 4 December 2023

        Delivery was on Time Good value for money  [...]

        A reviewer

        5 Star Google Merchant Review on 4 December 2023

        Prompt service and product delivered in good time.  [...]

        A reviewer

        5 Star Google Merchant Review on 4 December 2023

        Great range at competitive pricing. Red Smoke Alarm was easy to install and comes with 10 year warranty and inbuilt lithium battery  [...]

        A reviewer

        5 Star Google Merchant Review on 4 December 2023

        Prompt delivery well packed  [...]

        uKnightedWilliams

        5 Star Google Review on 4 December 2023

        Purchased Red Photoelectric Smoke Alarms 6pack non wired with remote. Great price, quick delivery, and relatively easy to link together and install once I got my head around it. It’s a 30 second window to link them all to the MASTER so don’t over think it just be fast to press the buttons of all oth [...]

        Mary O'Halloran

        5 Star Google Review on 4 December 2023

        Highly recommended!. Great customer service and great products! The store has a wonderful variety!. [...]

        Martin Krumm

        5 Star Google Review on 4 December 2023

        Very Quick delivery good price Excellent service [...]

        Graeme Rose

        5 Star Google Review on 4 December 2023

        Great service very quick  [...]

        Mark McCormick

        5 Star Google Review on 4 December 2023

        Received product on time and in good order. I ordered a pack of 5 Red interconnected smoke alarms with a controller. Easy to install and loving that I can now silence and test them all with one easily accessible device. Happy days!  [...]

        Mark Ross

        5 Star Google Review on 4 December 2023

        This was my first time using Sparky Direct and I have nothing but praise, from the ease of purchasing from their website through to the speedy delivery and the ease of installation of my products. Very happy to recommend. ⭐️⭐️⭐️⭐️⭐️  [...]