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        Shipping and Handling

        Overview


        Upon checkout, you will choose the FLAT RATE delivery service that suits you best. Starting from a low $13.95, incl. GST is automatically added at the end of the checkout process

        1. Standard Rate: $13.95
        2. Priority Service - Jump the Queue: $16.95
        3. Express Service - Order must fit into a 5KG Satchel bag: $19.95
        4. Pick Up: Free

        Additional surcharges may apply when choosing an individual product; this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non-standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro regions in VIC, SA, QLD, ACT, and NSW - These areas are dictated by the freight companies' standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop-down box. We will contact you upon receipt of your order should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as needed, the order will be fully refunded.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second delivery attempt will be at the cost of the customer.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $13.95 INC GST for their complete order

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second delivery attempt will be at the cost of the customer.

        No In-Store Ordering


        Please note all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. We will contact you once your order is ready for dispatch, having you timed.

        Delivery Times


        Urgent Requirements Should Be Highlighted.

        Freight is out of our control once it leaves our warehouse

        Approximate delivery times ONCE your order is dispatched:

        Brisbane Overnight - 2 working days
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-3 working days
        Adelaide Metro 1-4 working days
        Tasmania 2-14 working days
        Perth 2-14 working days
        Darwin 2-14 working days

        Non-Metro and remote locations 7-14 working days.

        Delivery Partners


         Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 4781 reviews.

        A reviewer

        5 Star Google Merchant Review on 16 July 2024

        Very quick service [...]

        A reviewer

        5 Star Google Merchant Review on 16 July 2024

        A great Aussie company to deal with. Excellent prices, helpful communication and super fast delivery. Thanks Andrew!! [...]

        Johannes de Kort

        5 Star Google Review on 15 July 2024

        Great service and parcel arrived quickly. [...]

        Adam Schulz

        5 Star Google Review on 15 July 2024

        Parts came quickly and fitted onto existing power points perfectly, totally elevated the house feel [...]

        norma radford

        5 Star Google Review on 15 July 2024

        5 Stars [...]

        Kim Lim

        5 Star Google Review on 15 July 2024

        I found the website easy to use. Additionally , the vast range of products allowed me to find the item I wanted and placement of my order was quick and effortless. Finally and importantly, my order was delivered within a few days. Great website and service. [...]

        Mark Welch

        5 Star Google Review on 15 July 2024

        Ordered Clipsal IP66 2 Gang Switch, order delivered on time, great communication. Highly recommended. Mark Qld. [...]

        Glenn Barry

        4 Star Google Review on 15 July 2024

        Excellent service [...]

        Man Hood

        5 Star Google Review on 15 July 2024

        Every thinks this work perfectly and clear payment shopping and packaging thinks. [...]

        A reviewer

        5 Star Google Merchant Review on 15 July 2024

        The Team is always responsive and helpful with their communications and willingness to go above and beyond. Product is always well packed and delivery is prompt. A great organisation to deal with and always a pleasure.. [...]