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        Shipping and Handling

        Overview


        On checkout - You choose the FLAT RATE delivery service that suits you. Starting from a low $12.95, incl. GST is automatically added at the end of the check-out process

        1. Standard Rate: $12.95
        2. Priority Service - Jump the Queue: $15.95
        3. Express Service - Order must fit into 5KG Satchel bag: $29.70
        4. Pick Up: Free

        Additional surcharges may apply when choosing an individual product, this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro areas of VIC, SA, QLD, ACT, NSW - These areas are dictated by the freight companies standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop-down box. We will contact you on receipt of your order, should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as required the order will be refunded in total.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second attempt at delivery will be at the cost of the customer.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $12.95 INC GST for their complete order

        The customer is required to have an instruction to leave the parcel or a calling card will be left for you to collect from the nearest depot. A second attempt at delivery will be at the cost of the customer.

        No In-Store Ordering


        Please note, all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. Once your order is ready for dispatch we will contact you - this will save you waiting around.

        Delivery Times


        Urgent Requirements Should Be Highlighted.

        Freight is out of our control once it leaves our warehouse

        Approximate delivery times once dispatch are:

        Brisbane overnight
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-3 working days
        Adelaide Metro 1-4 working days
        Tasmania 7-14 working days
        Perth 7-14 working days
        Darwin 7-14 working days

        Non Metro and remote locations 7-14 working days.

        Delivery Partners


        fastway couriers Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 4160 reviews.

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        5 Stars [...]

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        Overall good prices and quick delivery. Will use them again.  [...]

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        Very prompt delivery. Excellent follow up emails with links to product advice & installation instructions. Also offering phone contact if required.  [...]

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        Excellent online service and fast posting.  [...]

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        5 Stars [...]

        A reviewer

        5 Star Google Merchant Review on 19 March 2024

        Great product - quick service. [...]

        Prasanna TKS

        5 Star Google Review on 18 March 2024

        Based on my recent purchase of 3 motion sensor triggered outdoor LED lights, I can certainly recommend Sparky Direct to others. Their price was competitive and standard shipping time was reasonable. I didn't have to deal with customer support and hence I have no opinion about it. Best wishes!  [...]

        Edwin Bien

        5 Star Google Review on 18 March 2024

        5 Stars [...]

        A reviewer

        5 Star Google Merchant Review on 18 March 2024

        5 Stars [...]

        A reviewer

        5 Star Google Merchant Review on 18 March 2024

        Ordered part one day got the part the next day Fitted the article and couldn’t be more happier  [...]