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        Shipping and Handling

        Overview


        Upon checkout, you will choose the FLAT RATE delivery service that suits you best. Starting from a low $15.95, incl. GST is automatically added at the end of the checkout process

        1. Fast Shipping: $15.95
        2. Faster + Priority Service - Jump the Queue: $19.95
        3. Express Service - Order must fit into a 5KG Satchel bag: $24.95
        4. Pick Up: Free

        Additional surcharges may apply when choosing an individual product; this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non-standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro regions in VIC, SA, QLD, ACT, and NSW - These areas are dictated by the freight companies' standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop-down box. We will contact you upon receipt of your order should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as needed, the order will be fully refunded.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $15.95 INC GST for their complete order

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        No In-Store Ordering


        Please note all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. 

        PICK UP ORDERS


        We will contact you once your order is ready for dispatch, saving you from waiting around.

        Upon picking up the order from the store, you will be asked to produce a driver's licence. The driver's licence number, your name, and signature will be recorded before the order is released.

        Delivery Times


        Urgent Requirements Should Be Highlighted.

        Freight is out of our control once it leaves our warehouse

        Approximate delivery times ONCE your order is dispatched:

        Brisbane Overnight - 2 working days
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-3 working days
        Adelaide Metro 1-4 working days
        Tasmania 2-14 working days
        Perth 2-14 working days
        Darwin 2-14 working days

        Non-Metro and remote locations 7-14 working days.

        Delivery Partners


         Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 6383 reviews.

        A reviewer

        5 Star Google Merchant Review on 11 February 2025

        5 Stars [...]

        paul pluples

        5 Star Google Review on 11 February 2025

        5 Stars [...]

        David Lovejoy

        5 Star Google Review on 11 February 2025

        Fast and very helpful [...]

        Graham B

        5 Star Google Review on 11 February 2025

        Great service and good products [...]

        Mr Jones

        5 Star Google Review on 10 February 2025

        Always awesome service and quality products at no nonsense prices. When you live and operate remote, the team at Sparky Direct have kept the job going [...]

        Tony Fett

        5 Star Google Review on 10 February 2025

        Items were very competitively priced and dispatched very promptly.Hassle free service so will be shopping here from now on for any of my electrical requirements [...]

        Johnnie Inches (JCoach89)

        5 Star Google Review on 10 February 2025

        Great price, great service, fast shipping. If you want something, order it from this lot. A+++ [...]

        Bret Marro

        5 Star Google Review on 10 February 2025

        Great to deal with and fast postage. [...]

        Rusty Jones

        5 Star Google Review on 10 February 2025

        Hi, I wish to let you know, that I am very impressed & very satisfied with your customer service, & I highly recommend you to anyone. Russell Jones. [...]

        Alan Barlowae

        5 Star Google Review on 10 February 2025

        Very quick service. Great Web sites. [...]