Sparky Direct offers great prices across the board because we do not provide credit accounts, we buy in bulk, we have knowledgeable staff and great systems in place. When we combine all these things it allows us to offer competitive prices direct to you - we offer a level playing field. Sparky Direct also subsidies your credit card transaction fee and your freight charges.
Our main payment options are credit card Visa, MasterCard, Amex (Via Stripe payment services and 3d Secure) and PayPal.
We also accept electronic bank transfer.
However, funds from electronic bank transfer must be cleared before your order is sent out to you.
Our Bank Transfer Payment Details:
Note: Bank transfers can take between 24-48 hours to clear.
Account name: Sparky Direct PTY LTD
Account number: 611304127
Banking institution: Suncorp Bank
Yes, if you would like to receive coupons, specials and generally keep up to date with all the new products, join our newsletter it is free to join.
Yes, they are a perfect gift idea for those hard to buy people, they may be renovating of building and you just don't know what to get them - A Sparky Direct Voucher would be the perfect gift. Buy your vouchers here.
Click on "My Account" located on the top right area of the website.
In this box you can click on the link to go to the secure log in or account creation page.
Once you have created the account, you can use this for future purchases where the items you place in your basket will be remembered even if you leave this online store and come back later.
Click "forgot my pasword", and it will ask for your email address and then send you out a new password.
Yes, Sparky Direct is Australian owned. Sparky Direct employs over 10 Australian’s in our organisation.
Yes, all products on this website have been tested by the respective companies that manufacture or import them.
If you would like copies of the certifications or addition product information please contact us.
Please contact us if you have a product that you can not find on our website and we will see if we can source it and provide you with a great price.
If it fits into our selection matrix we will add it to our site and then you will be able to purchase it.
Sparky Direct sells a combination of well known brands like Clipsal, HPM, Cabac, Hager, Electra cables and many more.
All our products have the manufacturer written in the description so you are aware of the brand prior to ordering.
We also stock generic brands that have been tried and tested for over 10 years, all products are fully backed and have all the relevant Australian Standards.
Please contact us straight away, return the faulty item and we will send you a replacement item upon inspection of the faulty item or offer you a complete refund.
Replacement warranty and manufacturer warranty applies to all our products.
Once an order is received, you will receive an order confirmation email to the address you entered during the sites secure checkout.
Note: if you have not received an email - it is due to one of two things
You can check the status of your order by clicking into the "Order " section via "My Account" top menu navigation bar.
You will also receive an email when your order has been dispatched - this email will have links to track your order.
We only ship within Australia
Log in as a member in the Members section top right side of the page.
Once logged in, click on "View your Orders" - under Welcome "your name" - in the members section.
Find the order you require and click on "View Details".
You can then reprint this page as required.
No, Sparky Direct does not offer accounts. If we did, our prices will increase to cover the additional paperwork and liability.
Most Credit card providers offer you 30 – 45 days interest free terms anyway similar to an account from a bricks and mortar wholesaler.
lso as a bonus most credit cards offer reward points you can then convert them to receive free gifts etc.