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American Express payments will incur a Fee of 1.75% to cover the costs associated with this card.
Should you pay with Visa Card or Mastercard credit card for your 1st Order, we MAY need to complete a Credit Card (unseen) fraud Check. This could involve you sending a copy of a Drivers licence with your name and shipping address matching your order. To avoid this check and possible delay please pay Direct Debit or Paypal.
Ebay and or Paypal purchase cancellations - Should you request a refund due to change of mind - Sparky Direct will refund the total amount less the initial Paypal transaction Fee, Paypal have changed their policy and do not refund the initial Paypal merchant fee back to the seller - So this cost must now be incurred by the buyer. Refund = Total Price less initial Merchant Fee (Varies on product).
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sparky Direct’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Sparky Direct’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 61095149189. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
SMS Opt-in Disclosure
By signing up for SMS, you agree to receive marketing texts from Sparky Direct to your number, including via automated systems. Consent is not required to buy. Message and data rates may apply. Frequency varies. Reply STOP to cancel. See Terms.
SMS Disclosure
The website uses cookies to help track items you add to your shopping cart, including when you abandon your cart. This information may be used to determine when to send cart reminder messages via SMS.
We also use cookies to identify when you have browsed products without completing a purchase. Where applicable, and where you have provided appropriate consent, this information may be used to send timely and relevant browser abandonment reminders via SMS. Additionally, we may use SMS to notify you when products you’ve shown interest in are back in stock.
If you believe any information we are holding on you is incorrect or incomplete, please email us at support@sparkydirect.com.au. We will promptly correct any information found to be incorrect.