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        We know buying presents isn't easy, so we have created this $25 gift voucher to take the pressure off... Give that special someone something they really want - the freedom to make their own choice.

        At the checkout, you will be able to personalise your Gift Voucher. You can enter the Recipient's Name, and Email address and leave them a nice friendly message. You can also select the exact date and time you want it delivered so you can buy now and keep it a secret until the 'big day.' The recipient will receive their voucher via email. If the recipient doesn't use the entire voucher on their purchase the remainder will be saved on their account as a credit to be used whenever they please. 

        Vouchers are valid for 36 months after the date of purchase. No shipping is required, voucher email is sent soon after order completion or you can set a time-delayed email delivery - you choose in the website checkout. You'll also have the option to add a personal message for the lucky recipient.

        (SD-Gift-25)

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.

        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.

        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

         

         

        These specifications and characteristics outline physical, mechanical, electrical details.

        SKU SD-Gift-25
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