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        Shipping and Handling

        Overview


        Upon checkout, you will choose the FLAT RATE delivery service that suits you best. Starting from a low $15.95, incl. GST is automatically added at the end of the checkout process

        1. Standard Delivery - $15.95 inc GST
          Australia Post - standard road service
          Non-urgent orders or if you’re on a budget
           
        2. Express Delivery - $19.95 inc GST
          Metro: Express AusPost 
          Rural/Bulky: Direct Freight Road Express 
          Speed and value - our most popular choice
           
        3. VIP Express Premium – $24.95 Inc GST 
          Fastest Dispatch Guaranteed or we’ll ship it FREE 
          VIP service – picked first, packed first, sent first
          Metro: Express AusPost 
          Rural/Bulky: Direct Freight Road Express
          Ideal for urgent orders – fast, reliable, or shipped Free!
           
        4. Pick Up: Free

        Vip Express Premium terms
        If we can’t dispatch your order before the close of the next business day, you’ll receive a $24.95 shipping refund.
        Products must be labelled “In Stock”
        Excludes products labelled “Est Dispatch 1–2 days” at the time of purchase.
        Excludes weekends and public holidays.

        Additional surcharges may apply when choosing an individual product; this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non-standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro regions in VIC, SA, QLD, ACT, and NSW - These areas are dictated by the freight companies' standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop-down box. We will contact you upon receipt of your order should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as needed, the order will be fully refunded.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $15.95 INC GST for their complete order

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        No In-Store Ordering


        Please note all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. 

        PICK UP ORDERS


        We will contact you once your order is ready for dispatch, saving you from waiting around.

        Upon picking up the order from the store, you will be asked to produce a driver's licence. The driver's licence number, your name, and signature will be recorded before the order is released.

        Delivery Times


        Express AustPost
        (Metro and Non-Bulky)

        Brisbane Metro Overnight - 1 working day
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-2 working days
        Adelaide Metro 1-2 working days
        Tasmania 2-4 working days
        Perth 2-4 working days
        Darwin 2-4 working days

        Non-Metro and remote locations 2-5 working days.


        AustPost Standard & Direct Freight Road Express
        (Rural / Bulky)

        Brisbane Metro 1 -2 working days
        Townsville 2-5 working days
        Newcastle 2-5 working days
        Sydney Metro 2-5 working days
        Canberra Metro 2-5 working days
        Melbourne Metro 2-5 working days
        Adelaide Metro 2-7 working days
        Tasmania 2-8 working days
        Perth 2-8 working days
        Darwin 2-8 working days

        If your order is urgent please get in touch with us prior to ordering.
        Approximate delivery times ONCE your order is dispatched

        Delivery Partners


         Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 7965 reviews.

        A reviewer

        5 Star Google Merchant Review on 8 September 2025

        No problems,fast delivery. [...]

        Ulls Baumann

        5 Star Google Review on 8 September 2025

        Brilliant price, excellent service and super fast. Wish all Aussie stores were so efficient. Cheers [...]

        Yann

        5 Star Google Review on 8 September 2025

        5 Stars [...]

        Jay Underwood

        5 Star Google Review on 8 September 2025

        Very quick postage  [...]

        Ros Toth

        5 Star Google Review on 8 September 2025

        Impressed with the high quality of service from Sparky direct . Fast shipping and price is quite competitive in the market price. I rather order direct from this supplier than going around shops as they are relatively reliable with the products we purchased recently . Five star . [...]

        wayne cooper

        5 Star Google Review on 8 September 2025

        Fantastic prices and super fast delivery. Wanted red power points for my generator backup system and all other suppliers were too expensive. [...]

        Dwayne T

        5 Star Google Review on 8 September 2025

        The best experience. Immediate answers to questions, fast delivery, zero issues. Finished with the perfect product. [...]

        A reviewer

        5 Star Google Merchant Review on 8 September 2025

        Products are good quality , good prices and arrived in good time [...]

        A reviewer

        5 Star Google Merchant Review on 8 September 2025

        As expected,. very good service. [...]

        A reviewer

        5 Star Google Merchant Review on 8 September 2025

        The delivery was very fast, and the product was exactly as advertised and fit for purpose . [...]