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        Learn more by watching our Hotwater Element Incoloy 3600W | HWIS-36 video.

        Wilson Elements | Hot Water Element 3600W Bolt-On Flange | Incoloy Sheathed

        The Wilson Elements HWIS-36 is a 3600W Incoloy sheathed hot water element for electric storage water heaters, secured by a bolted flange onto a seal. The manufacturer's technical notes recommend Incoloy elements in hard water areas, because they resist the corrosive effects of a high mineral supply far better. The HWIS-36 is supplied as a replacement element, and its bolts are tightened to no more than 8Nm in the stated order to keep the seal sound.

        When a storage water heater stops producing hot water, the element is the usual suspect. Meanwhile the household is counting hours until hot water is restored. In bore water and hard town supplies, mineral deposits can scale and corrode an element toward a second premature failure. The HWIS-36 answers that with an Incoloy sheath, which the manufacturer notes resists the corrosive effects of hard water supplies far better. At 3600W it suits tanks specified for a 3600W element, refitted through the same bolted flange and seal arrangement.

        Element replacement is bread-and-butter service work, and the part cost sits low against the callout. Choosing the Incoloy version in a hard water area reduces the odds of a return visit on the same tank. That protects the reputation more effectively than the invoice does. The HWIS-36 carries a published 8Nm bolt torque and a stated tightening order, so the seal is reinstated correctly rather than by feel. Carrying one 3600W Incoloy element covers the most common hard water replacement encountered on a service run.

        Features

        • 3600W output — rated at 3600W for electric storage water heater service and replacement work.
        • Incoloy sheath — the HWIS-36 uses an Incoloy sheathed element rather than a copper sheathed one.
        • Hard water resistance — the manufacturer notes Incoloy offers far greater resistance to the corrosive effects of hard water supplies.
        • Nominated for bore water — specified by the manufacturer for extreme water hardness, including bore water and hard town supplies.
        • Bolted flange fixing — the element is held by bolts through a flange onto a seal at the tank port.
        • 8Nm maximum bolt torque — the manufacturer warns that tightening the bolts beyond 8Nm will cause the seal to leak.
        • Stated tightening order — the bolts are tightened in the sequence shown in the manufacturer's diagram.
        • Replacement part — supplied as a replacement element for existing electric storage water heaters.
        • Wilson Elements range — part of the Wilson Elements heating range of hot water and appliance elements.
        • Fitment check required — Sparky Direct's terms ask buyers to confirm the HWIS-36 suits the tank with a licensed installer before purchase.
        • 334 gram packed weight — the element ships at 0.334kg, so it travels easily as a van spare.
        • One year warranty — one year domestic and one year commercial from the invoice date, returned to Sparky Direct.

        Where to use

        • Bore water properties — rural and semi-rural storage heaters running on a bore supply.
        • Hard town water supplies — regions where mineral content shortens element service life.
        • Element failure callouts — replacing a failed element in a storage water heater specified for a 3600W element.
        • Preventive replacement — swapping an ageing element while the tank is already drained for other service work.
        • Rental and property maintenance — the HWIS-36 suits scheduled hot water servicing across a managed portfolio.
        • Farm and shed hot water — storage heaters on tank or bore supply well away from town water.
        • Service vehicle stock — one HWIS-36 on board covers the common 3600W hard water replacement.

        Bolt torque above 8Nm will make the seal leak, so the published limit and the stated tightening order apply on every fit. The HWIS-36 is a replacement element only, not a complete tank assembly. Sparky Direct's terms ask buyers to confirm compatibility and suitability with a licensed installer before purchase, because tank and flange arrangements differ between makes and models.

        (HWIS-36)

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from Invoice Date

        Domestic Use: 1 Year
        Commercial Use: 1 Year
        Warranty Method: Return to Sparky Direct

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Wilson Elements
        SKU HWIS-36
        Model # HWIS-36
        Package Weight 0.334kg
        TYPE VALUE
        Type Hot Water Element
        Brand Wilson Elements
        Wattage (W) 3600

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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