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        Thermogroup | Ash Mid-Wave Outdoor Heater 2000W 240V Lead and Plug | IP55 Wall Mounted

        The Thermogroup AO2000RB is a wall mounted mid-wave outdoor heater rated 2000W at 240V, with three switchable output settings of 700W, 1400W and 2000W. The AO2000RB is IP55 rated, heats areas up to 20 square metres, and connects through a lead and plug rather than a hardwired supply. It belongs to the Thermogroup Ash range, measuring 945mm long and 130mm high at a maximum depth of 190mm from the wall.

        A freestanding heater occupies floor space an alfresco setting cannot spare, yet a hardwired unit commits the customer to an electrician before any heat arrives. Renters and body corporate properties face the additional problem of fixed wiring they are not permitted to alter. Wall mounting on a lead and plug removes the heater from the floor while keeping the connection reversible. The 945mm horizontal body projects a maximum of 190mm from the wall.

        For a sparky this is the straightforward end of outdoor heating: mount the bracket, and the only electrical work is a weatherproof outlet within reach of the lead. Three output settings let the customer run 700W on a milder evening rather than paying for 2000W nobody requires. A remote and countdown timer handle operation from the table. Thermogroup applies a two year warranty to domestic and commercial installations.

        Features

        • 2000W mid-wave output — the infrared element heats people and surfaces directly rather than warming the surrounding air first.
        • Three output settings — 700W, 1400W and 2000W are selectable, so the heater matches conditions instead of running flat out.
        • Rated to 20 square metres — Thermogroup rates coverage at up to 20 square metres, which drops in wind or fully open areas.
        • IP55 rated — protected against dust ingress and low pressure water jets from any direction, suiting covered outdoor positions.
        • Wall mounted format — the AO2000RB measures 945mm long and 130mm high, projecting a maximum of 190mm from the wall.
        • Lead and plug connection — runs from a 240V socket outlet, so no hardwiring or switchboard work is involved.
        • Remote control included — the remote adjusts output and the countdown timer without reaching the unit.
        • Countdown timer — shuts the heater down automatically after the selected run time, so it does not stay on all night.
        • Temperature and wattage control — Thermogroup lists both temperature and wattage control among the unit's functions.
        • Silent in operation — no fan, so conversation and outdoor audio are not competing with heater noise.
        • Two year warranty — Thermogroup covers domestic and commercial use for two years from the invoice date.
        • Socket outlet required nearby — the lead and plug connection means the AO2000RB needs an outlet within reach of the mounting position.

        Where to use

        • Covered patios and alfresco areas — the AO2000RB mounts above a decking area or under a pergola without taking floor space.
        • Balconies and terraces — compact outdoor areas where floor space is tight and a tower unit will not fit.
        • Rental and strata properties — a plug connection avoids altering fixed wiring the occupant does not control.
        • Residential outdoor seating — dining and lounge settings used through the cooler months.
        • Poolside shelters — covered structures where an IP55 rating handles splashing and washdown overspray.
        • Verandas and entertaining decks — permanent positioning without committing to a hardwired circuit.
        • Small to medium outdoor areas — the AO2000RB covers up to 20 square metres, which suits a table setting rather than a full courtyard.
        • Retrofit outdoor heating — adding heat to a finished area where a weatherproof outlet already exists.

        The AO2000RB is not rated for unsheltered positions, since IP55 covers dust and splashing water rather than driving rain. A weatherproof socket outlet within reach of the lead is required, and installing that outlet is work for a licensed electrician. Thermogroup designates this unit an outdoor heater, so confirm suitability with the manufacturer before specifying it for an enclosed indoor space.

        (AO2000RB)

        It is a 2000W mid-wave outdoor heater designed to provide fast and consistent radiant heat for patios and outdoor areas.

        Yes. It has three heat settings of 700W, 1400W and 2000W to suit different conditions.

        Yes. A remote control is included so you can adjust settings from a distance.

        Yes. It includes a countdown timer so it can switch off automatically after a set time.

        Yes. It has an IP55 rating, making it suitable for outdoor and covered areas.

        Yes. Sparky Direct stocks the Thermogroup AO2000RB with fast dispatch and fast delivery Australia wide.

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from Invoice Date
        Domestic Use: 2 years
        Commercial Use: 2 years

        Warranty Method: Return to Sparky Direct

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Thermogroup
        SKU AO2000RB
        Model # AO2000RB
        Barcode # 9349970017153
        Package Weight 5.000kg
        TYPE VALUE
        Type Climate Control
        Brand Thermogroup
        Range Ash
        Mounting Wall Mounted
        Voltage (V) 240
        IP Rating IP55
        Dimensions 130mm(H) x 190mm(W) x 945mm(L)
        Wiring Method Flex & Plug
        Heating Wattage / Type 700/1400/2000W
        Remote Control Included

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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