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        Thermogroup | Ash Mid-Wave Outdoor Heater 2500W 240V Hardwired | IP55 Wall Mounted

        The Thermogroup AO2500RB is a wall mounted mid-wave outdoor heater rated 2500W at 240V, with three switchable output settings of 800W, 1600W and 2500W. The AO2500RB is IP55 rated, heats areas up to 25 square metres, and is supplied with a lead for hardwiring. It belongs to the Thermogroup Ash range, measuring 945mm long and 130mm high at a maximum depth of 190mm from the wall.

        A freestanding heater occupies floor space an alfresco table setting cannot spare, and the lead becomes a trip hazard across a walkway. Commercial dining areas encounter the same problem with the additional issue of a heater that patrons can knock or relocate. Wall mounting removes the heater from the floor entirely, projecting a maximum of 190mm. A hardwired connection eliminates both the lead and the socket outlet from the installation.

        This is a heater a sparky installs rather than a customer unpacks, which puts the labour on the quote instead of in the box. The 945mm horizontal format mounts above a doorway or along a beam without dominating the space. Three output settings let the customer run 800W on a milder evening rather than paying for 2500W nobody requires. Thermogroup applies a two year warranty to domestic and commercial installations.

        Features

        • 2500W mid-wave output — the infrared element heats people and surfaces directly rather than warming the surrounding air first.
        • Three output settings — 800W, 1600W and 2500W are selectable, so the heater matches conditions instead of running flat out.
        • Rated to 25 square metres — Thermogroup rates coverage at up to 25 square metres, which drops in wind or fully open areas.
        • IP55 rated — protected against dust ingress and low pressure water jets from any direction, suiting covered outdoor positions.
        • Wall mounted format — the AO2500RB measures 945mm long and 130mm high, projecting a maximum of 190mm from the wall.
        • Hardwired connection — supplied with a lead for hardwiring rather than a plug, so no socket outlet is occupied.
        • Remote control included — the remote adjusts output and the countdown timer without reaching the unit.
        • Countdown timer — shuts the heater down automatically after the selected run time, so it does not stay on all night.
        • Temperature and wattage control — Thermogroup lists both temperature and wattage control among the unit's functions.
        • Silent in operation — no fan, so conversation and outdoor audio are not competing with heater noise.
        • Two year warranty — Thermogroup covers domestic and commercial use for two years from the invoice date.
        • Licensed installation required — a hardwired connection means the AO2500RB cannot be installed by the end user.

        Where to use

        • Covered patios and alfresco areas — the AO2500RB mounts above a decking area or under a pergola without taking floor space.
        • Commercial outdoor dining — cafe and pub courtyards where a freestanding unit would be knocked or relocated by patrons.
        • Restaurant terraces — a horizontal format that mounts along a wall or beam above seating.
        • Verandas and entertaining decks — residential outdoor areas used through the cooler months.
        • Poolside shelters — covered structures where an IP55 rating handles splashing and washdown overspray.
        • Function and event spaces — permanent heating in areas hired out through winter.
        • Larger outdoor areas — the AO2500RB covers up to 25 square metres, which suits a full table setting rather than a corner.
        • New build and renovation specifications — fixed heating designed into the electrical layout at rough-in stage.

        The AO2500RB is hardwired and must be installed by a licensed electrician under AS/NZS 3000, with the circuit sized for the 2500W load. It is not rated for unsheltered positions, since IP55 covers dust and splashing water rather than driving rain. Thermogroup designates this unit an outdoor heater, so confirm suitability with the manufacturer before specifying it for an enclosed indoor space.

        (AO2500RB)

        It is a 2500W mid-wave outdoor heater designed to provide strong, consistent radiant heat for larger outdoor areas.

        Yes. It has three heat settings of 800W, 1600W and 2500W to suit different weather conditions.

        Yes. A remote control is included for easy adjustment from a distance.

        Yes. It has an IP55 rating, making it suitable for outdoor and covered areas.

        No. This model is designed for hardwired installation and should be installed by a licensed electrician.

        Yes. Sparky Direct stocks the Thermogroup AO2500RB with fast dispatch and fast delivery Australia wide.

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from Invoice Date
        Domestic Use: 2 years
        Commercial Use: 2 years

        Warranty Method: Return to Sparky Direct

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Thermogroup
        SKU AO2500RB
        Model # AO2500RB
        Barcode # 9349970017146
        Package Weight 5.000kg
        TYPE VALUE
        Type Climate Control
        Brand Thermogroup
        Range Ash
        Mounting Wall Mounted
        Voltage (V) 240
        IP Rating IP55
        Dimensions 130mm(H) x 190mm(W) x 945mm(L)
        Wiring Method Hardwire
        Heating Wattage / Type 800/1600/2500W
        Remote Control Included

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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