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        Thermogroup | Lotus Long-Wave Outdoor Heater 2400W WiFi | IP44 Hardwired

        The Thermogroup LO2400WB is a long-wave electric outdoor heater rated 2400W at 240V, running on a hardwiring lead rather than a plug. It is 1540mm long and projects a maximum of 215mm from the wall when mounted, heating an area of up to 25 square metres. The LO2400WB switches between 1200W and 2400W output, carries an IP44 rating, and is operated by WiFi app, remote control, or its countdown timer.

        Alfresco areas get used year round in the marketing photos and about four months of the year in practice. Bottled gas units need refilling and storing, and portable electric heaters trail a lead across the paving to the nearest outlet. A fixed installation removes both problems, and the LO2400WB is hardwired rather than plugged in, so an electrician terminates it once on a dedicated circuit. The 1540mm length spreads output across a seating area instead of concentrating it on one chair.

        For the installing electrician the useful figures are the ones that decide the fixing. The unit projects a maximum of 215mm from the wall, which sets the clearance needed under a beam or eave, and its 150mm height and 1540mm length determine where noggings or supports need to sit. Thermogroup recommends verifying dimensions against the product on site before drilling. Circuit sizing follows the 2400W maximum output and the installer's own calculation.

        Features

        • Long-wave radiant heat — the LO2400WB warms people and surfaces directly rather than heating the surrounding air, which suits open and sheltered areas.
        • 2400W maximum output — rated 2400W at 240V, covering an area of up to 25 square metres.
        • Two output settings — switches between 1200W and 2400W to match conditions rather than running at full output continuously.
        • WiFi app control — settings adjust through the app, so the heater can be started before guests arrive or switched off from inside.
        • Remote control included — a handheld remote ships with the LO2400WB for control without a phone.
        • Countdown timer — an adjustable run time shuts the heater down without anyone remembering to switch it off.
        • 1540mm length — the extended body distributes heat along a seating area rather than a single point.
        • 215mm maximum projection — the depth from the wall when mounted, which governs clearance under eaves and beams.
        • Hardwiring lead — supplied for fixed connection by a licensed electrician rather than a plug and socket.
        • Two year warranty — covered for two years in both domestic and commercial use from the invoice date.
        • IP44 rating only — suited to covered outdoor areas and not to positions exposed to driving rain.

        Where to use

        • Covered patios and alfresco areas — the LO2400WB suits roofed entertaining spaces where an IP44 unit stays protected from direct rain.
        • Balconies and verandahs — the 1540mm body mounts along a wall above a seating zone without occupying floor space.
        • Commercial outdoor seating — cafes and venues extending usable hours through cooler months across areas up to 25 square metres.
        • Undercover pool and barbecue zones — radiant output warms people directly where air heating would be lost to open sides.
        • New builds and alfresco upgrades — the hardwired connection suits jobs where a circuit is run during construction or a board upgrade.
        • Carports and sheltered work areas — the LO2400WB heats a defined zone in a structure that is roofed but not enclosed.

        The LO2400WB carries an IP44 rating, which covers splashing water but not driving rain or full exposure, so it belongs under a roof or eave rather than in the open. It is hardwired and must be installed by a licensed electrician, which rules out relocating it like a portable heater. Confirm the mounting position, clearances, and circuit arrangement with the installer before ordering, and verify dimensions against the unit on site before drilling any fixings.

        (LO2400WB)

        It is a 2400W long-wave outdoor heater designed to provide steady and even heat for larger covered outdoor areas.

        Long-wave heat is gentle and consistent, making it more comfortable in enclosed or sheltered outdoor spaces.

        Yes. It has two heat settings of 1200W and 2400W to suit different conditions.

        Yes. It has WiFi control, so you can adjust settings through an app or use the remote.

        Yes, but it is best suited to covered areas as it has an IP44 rating

        Yes. Sparky Direct stocks the Thermogroup LO2400WB with fast dispatch and fast delivery Australia wide.

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from Invoice Date
        Domestic Use: 2 years
        Commercial Use: 2 years

        Warranty Method: Return to Sparky Direct

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Thermogroup
        SKU LO2400WB
        Model # LO2400WB
        Barcode # 9349970017429
        Package Weight 5.000kg
        TYPE VALUE
        Type Climate Control
        Brand Thermogroup
        Range Lotus
        Voltage (V) 240
        IP Rating IP44
        Dimensions 150mm(H) x 215mm(W) x 1540mm(L)
        Wiring Method Hardwire
        Heating Wattage / Type 1200/2400W
        Remote Control Included

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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