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        Learn more by watching our Mercator Ikuu SGW003 | Smart Pro Hub | Zigbee | Connect up to 200 Devices video.

        Additional related video.

        Mercator Ikuu SGW003 | Smart Pro Hub | Zigbee | Connect up to 200 Devices

        The Mercator Ikuu SGW003 Smart Pro Hub is the ultimate solution for your smart home needs. With its advanced Zigbee technology, this hub allows you to connect up to 200 devices, making it the perfect choice for large households.

        Whether you want to control your lighting, heating, or security systems, the Mercator Ikuu SGW003 covers you. Its user-friendly interface allows you to easily manage all your devices from one central location, giving you complete control over your smart home. Don't settle for anything less - upgrade to the Mercator Ikuu SGW003 Smart Pro Hub today and start enjoying the convenience and peace of mind that comes with a truly smart home.

        The Mercator Ikuü pro hub connects your Mercator Ikuü Zigbee products. It is Zigbee 3.0 compliant for use with other Zigbee 3.0 compliant products.

        • Enables connection of your Mercator Ikuü Zigbee products to the Mercator Ikuü app
        • Connects directly to your router by ethernet cable
        • Requirements existing internet router
        • Mesh technology for greater coverage
        • Can connect up to 200 Zigbee devices
        • Zigbee 3.0 compliant
        • Low latency for quicker response times
        • Great for commercial installations
        • Easier pairing to devices
        • Supports one press pairing for your Mercator Ikuü Zigbee products
        • USB power cable supplied
        • CAT5e ethernet cable supplied
        • Allows connected Zigbee devices to work with both Amazon Alexa and Google Assistant (if the product supports that feature)
        • 3-year warranty
        • Approved to AS/NZ standards

        (SGW003)

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from the Invoice Date

        Domestic Use: 3 Year
        Commercial Use: 3Year
        Warranty Method: Mercator Replacement warranty

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Mercator
        SKU SGW003
        Barcode # 9312699203367
        Package Weight 0.160kg
        Package Width 0.055m
        Package Height 0.125m
        Package Length 0.120m
        TYPE VALUE
        Type Smart Automation
        Brand Mercator Ikuu
        Range Mercator Ikuu
        Colour White
        Height (mm) 95
        Width (mm) 23
        Length (mm) 95
        Complete / Skin Only / Grid Plate Only Complete
        Zigbee Connections Supported Up to 200
        Wireless Frequency / Wired Port 1x RJ-45 port
        App Requirements Mobile device running iOS or Android. (Refer to ikuu.com.au for minimum specs)
        Protocol IEEE 802.3
        Wiring accessories Yes
        Connectivity Ethernet
        System Requirements Existing internet router
        Technology Zigbee
        Warranty 3-year replacement
        IP Rating IP20 rated (Indoor only)
        Material Polycarbonate

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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