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The Mercator SGW103 is the Matter Pro Hub for the Ikuu range, a Zigbee 3.0 gateway that connects up to 128 Mercator Ikuu sub devices and 32 Matter-over-Thread devices. The SGW103 is a CSA-Certified Matter Bridge, which presents connected Ikuu Zigbee devices to Matter ecosystems alongside the Ikuu app. It joins an existing router over Ethernet or Wi-Fi, consumes 5W from either USB-C or Power-over-Ethernet, and is IP20 rated for indoor use.
Zigbee devices installed without a gateway become an island. The hardware functions, but it answers to one application and one manufacturer, and a household running products from several brands finishes with several applications and no automation between them. Cloud dependency compounds the problem, because an internet interruption silences devices sitting two metres from the switch. The SGW103 addresses both. It is a CSA-Certified Matter Bridge rather than a compatibility claim, and it supports local control for connected Zigbee devices.
Commissioning is where the labour sits on these installations. The SGW103 offers one-press pairing for Ikuu Zigbee devices, which matters across a 128-device dwelling rather than a single downlight. Power arrives through USB-C or Power-over-Ethernet, so a comms cabinet installation runs one cable for both supply and data. Mercator supplies the USB-C wall adapter and the CAT5e lead in the carton, which removes a parts run before the hub is even mounted.
The SGW103 is rated IP20, indoor use only, so it has no protection against moisture and belongs in a dry interior position. It requires an existing internet router and a mobile device running iOS or Android, since the hub joins a network rather than providing one. It is a Zigbee gateway, so confirm which protocol a device uses before ordering: Mercator's Wi-Fi Ikuu products are a separate range. Device ceilings are 128 Ikuu sub devices and 32 Matter-over-Thread devices, counted separately.
(SGW103)
The Mercator SGW103 is used to connect and manage compatible Ikuu Zigbee smart devices through the Ikuu app and supported Matter platforms.
Yes. Compatible Zigbee devices generally require the hub for setup, control and automation features.
It allows compatible devices to work across supported smart home ecosystems from different brands.
Yes. It supports either wireless Wi-Fi or wired Ethernet connections.
Yes. The high device capacity makes it suitable for larger homes and multi-device automation systems.
Yes. Sparky Direct stocks the Mercator SGW103 with fast dispatch across Australia.
100-Day Fuss-Free Returns
We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.
If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.
All products come with a manufacturer’s or supplier’s warranty
Damaged or Faulty Goods
If your order arrives damaged or is faulty, let us know within 24 hours.
Contact us via our chat to arrange the return.
Exclusions
We can’t accept returns for:
How to Request a Return
Warranty starts from the Invoice Date
Domestic Use: 3 Year
Commercial Use: 3Year
Warranty Method: Mercator Replacement warranty
These specifications and characteristics outline physical, mechanical, electrical details.
| Brand | Mercator |
| SKU | SGW103 |
| Model # | SGW103 |
| Barcode # | 9312699226588 |
| Package Weight | 0.323kg |
| TYPE | VALUE |
|---|---|
| Type | Smart Automation |
| Brand | Mercator |
| Range | Ikuu |
| Colour | Black |
| Power Source | USB-C or Power-over-Ethernet |
| Voltage (V) | 5 DC or 48 PoE |
| Wattage (W) | 5 |
| IP Rating | IP20 |
| Protocol | IEEE 802.3 or 802.11 |
| Wireless Frequency | 2.4 GHz or 5 GHz |
Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.
Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.
Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.
Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.
For website terms and conditions https://www.sparkydirect.com.au/terms-of-use
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