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        Mercator SGW103 | Ikuu Matter Pro Hub | Zigbee 3.0 Gateway

        The Mercator Ikuu Matter Pro Hub SGW103 is the main control hub for compatible Mercator Ikuu Zigbee devices, allowing connected products to be managed through the Mercator Ikuu app and supported Matter ecosystems. Using Zigbee 3.0, the hub supports local device control and can connect up to 128 compatible sub devices.

        The hub supports both Ethernet and Wi-Fi connectivity for flexible installation and can be powered via USB-C 5V DC or Power-over-Ethernet (PoE). Built with a compact IP20 rated housing, it is suitable for indoor smart home installations and helps extend Zigbee coverage through compatible mesh devices.

        Mercator SGW103 Features

        • Matter Bridge: Connect compatible Ikuu Zigbee devices to Matter platforms.
        • Zigbee 3.0: Dedicated connection for compatible smart devices.
        • 128 Device Support: Suitable for larger smart home setups.
        • Ethernet or Wi-Fi: Flexible network connection options.
        • USB-C or PoE Power: Multiple powering methods supported.
        • Local Zigbee Control: Reliable local smart device operation.

        Where to use this Mercator SGW103

        • Smart lighting systems using compatible Ikuu Zigbee devices.
        • Matter smart homes integrating supported Ikuu products.
        • Large smart device networks needing centralised control.
        • Ethernet installations preferring wired or PoE connectivity.

        (SGW103)

        The Mercator SGW103 is used to connect and manage compatible Ikuu Zigbee smart devices through the Ikuu app and supported Matter platforms.

        Yes. Compatible Zigbee devices generally require the hub for setup, control and automation features.

        It allows compatible devices to work across supported smart home ecosystems from different brands.

        Yes. It supports either wireless Wi-Fi or wired Ethernet connections.

        Yes. The high device capacity makes it suitable for larger homes and multi-device automation systems.

        Yes. Sparky Direct stocks the Mercator SGW103 with fast dispatch across Australia.

        100-Day Fuss-Free Returns
        We want you to love what you buy—but if you change your mind, that’s okay too. That’s why Sparky Direct offers a 100-day money-back guarantee.

        • Items must be unused, with all parts, accessories, and original packaging.
        • We can’t accept returns if the product is damaged, incomplete, or not in resalable condition.
        • Proof of purchase is required.
        • Return shipping is the responsibility of the customer. 

        If your item isn’t in its original condition, please contact us before returning it—we might save you time and money.


        All products come with a manufacturer’s or supplier’s warranty

        • Warranty starts from the Invoice Date
        • Some suppliers offer in-home warranties and handle claims directly, so you won’t need to uninstall or return the product. Chat with us to check if your product qualifies.
        • Sparky Direct isn’t responsible for losses caused by product failure.
        • Warranties are void if products aren’t installed by a licensed electrician.

        Damaged or Faulty Goods
        If your order arrives damaged or is faulty, let us know within 24 hours.

        • Sparky Direct will pay for return shipping via an emailed return label.
        • If the fault is confirmed, we will send you a replacement item or provide a refund.

        Contact us via our chat to arrange the return.


        Exclusions
        We can’t accept returns for:

        • Items that have been installed, modified, or used
        • Clearance, End of life, Discontinued, or special order items (unless faulty)
        • All PPE Items
        • Goods returned without original packaging or proof of purchase

        How to Request a Return

        1. Contact our customer service team with your order number.
        2. Confirm it’s eligible under our return or warranty policy.
        3. Pack the item securely and return it using a trackable service.
        4. Once we receive and inspect it, we’ll process your refund or replacement.

        Warranty starts from the Invoice Date

        Domestic Use: 3 Year
        Commercial Use: 3Year
        Warranty Method: Mercator Replacement warranty

        These specifications and characteristics outline physical, mechanical, electrical details.

        Brand Mercator
        SKU SGW103
        Model # SGW103
        Barcode # 9312699226588
        Package Weight 0.323kg
        TYPE VALUE
        Type Smart Automation
        Brand Mercator
        Range Ikuu
        Wattage (W) 5
        IP Rating IP20
        Protocol IEEE 802.3 or 802.11
        Wireless Frequency 2.4 GHz or 5 GHz

        Electrical and HVAC products sold by Sparky Direct are intended for installation by licensed and appropriately qualified professionals in accordance with applicable Australian Standards and regulatory requirements. Customers are responsible for ensuring that any product purchased, including any related or associated components, is compatible and suitable for their intended installation and application.

        Sparky Direct does not provide installation advice and does not assess product suitability for individual circumstances unless expressly confirmed in writing. Customers must confirm correct product selection, compatibility, compliance, and suitability with a licensed or appropriately qualified professional prior to purchase.

        Tools sold by Sparky Direct must be used safely and in accordance with the manufacturer’s instructions. Customers are responsible for ensuring they have the necessary knowledge and competence to operate any tool purchased. If you are unsure how to safely or correctly use a tool, do not use it and seek guidance from the manufacturer or a suitably qualified professional.

        Nothing in this clause limits or excludes any rights or guarantees available under the Australian Consumer Law.

        For website terms and conditions https://www.sparkydirect.com.au/terms-of-use

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